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Privacy Policy – YEATapp

Last updated: September 9, 2026

At YEATapp, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, disclose, and protect your information, in line with the latest European regulations (GDPR, DSA, DMA).

Our Privacy Promise

We prefer to collect as little data from you as possible. Why is that sometimes necessary?

  • To provide you as a user with useful and accurate information
  • To find out what you think of our products or services
  • To ensure that no one else uses your name unlawfully
  • To be able to address and inform you as a user or interested user

YEATapp handles your data carefully and ensures that your privacy is guaranteed. These are our three privacy promises:

  1. We never share your personal data with other parties without a strong reason.
  2. We protect your personal data as if it were our own.
  3. We only use your personal data for the purposes described below.

1. Who We Are

YEATapp.
Contact: claim@yeatapp.com | Tel: +32 468 16 77 07


2. What Data We Collect

We collect and process personal data from both our business partners and our users.

Business Partners (Restaurant Owners)
  • Official company name
  • Company registration number
  • Company address
  • Logo
  • Contact person (name, phone, email)
  • Payment/billing details (for invoicing purposes)
Users
  • Identification data (name, email, phone number)
  • Account data (login details, preferences)
  • Booking data (restaurant choices, reservation history)
  • Payment data (if applicable)
  • Technical data (IP address, device, browser type, cookies)
  • Communication data (messages, support requests)

3. Legal Bases for Processing

We process your data based on:

  • Your consent (e.g., for marketing and cookies)
  • Contractual necessity (to provide our services)
  • Legal obligations (tax, accounting, regulatory)
  • Legitimate interests (service improvement, fraud prevention)

4. How We Use Your Data

We use your data to:

  • Provide and manage your account and bookings
  • Communicate with you (confirmations, updates, support)
  • Process payments and manage transactions
  • Send marketing communications (with your consent)
  • Improve our services and website
  • Comply with legal obligations

5. Cookies and Tracking

We use cookies and similar technologies for analytics, functionality, and personalized experience. See our Cookie Policy for details on the types of cookies, their purposes, retention periods, and how to manage your preferences.


6. Sharing Your Data

We only share your data in the following cases:


Service providers
We share your data with service providers (hosting, analytics, payment processors) to develop, manage, or operate our website or app. We guarantee the confidentiality of your data with these providers, and it is strictly forbidden for them to use or monetize your data for their own purposes.


Restaurants
For reservation purposes.


To improve our services or website
We may use software from other parties to measure how well the app, or a specific feature, works for you.


For receiving feedback
We gauge how satisfied you are with our services through internal surveys and tools. Should we call on an external partner for this, we will clearly announce it in advance.


Legal authorities
When required by law (for example, a police claim may oblige us to share your data with the police).


To distribute rewards
We may cooperate with third parties involved in delivering prizes to winners.


Other third parties
Only with your explicit consent.

A full list of our processors is available upon request.


7. International Data Transfers

If your data is transferred outside the EU/EEA, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses).


8. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security reviews.


9. Data Retention

We retain your personal data only as long as necessary for the purposes described above, unless a longer period is required by law.


10. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict or object to processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent at any time (for marketing/cookies)
  • Lodge a complaint with your local data protection authority

All requests are handled manually and answered within 30 days, in line with GDPR requirements. To exercise your rights, for privacy complaints, or to deactivate or delete your account, contact us at claim@yeatapp.com.


11. Liability

YEATapp cannot be held liable for identity theft.


12. Automated Decision-Making & Profiling

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.


13. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via our website or email.